Comments on: I Was Right The First Time… http://www.dcthornton.com/2004/09/04/i-was-right-the-first-time/ traveling the road less traveled since 2001 Tue, 09 Feb 2010 09:09:34 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Blackhacker http://www.dcthornton.com/2004/09/04/i-was-right-the-first-time/comment-page-1/#comment-5685 Blackhacker Thu, 05 Jan 2006 20:53:07 +0000 //?p=#comment-5685 <strong>Despising the Customer...</strong> It is clear to me that in these times of economic woe, the desperate corporations of America are making a disturbing trend. I see less and less focus on customers. This at a time when they should be happy for any dollar they get. Case in point: CompUS... Despising the Customer…

It is clear to me that in these times of economic woe, the desperate corporations of America are making a disturbing trend. I see less and less focus on customers. This at a time when they should be happy for any dollar they get.
Case in point: CompUS…

]]> By: Jon Goldman http://www.dcthornton.com/2004/09/04/i-was-right-the-first-time/comment-page-1/#comment-1718 Jon Goldman Sun, 12 Sep 2004 00:43:19 +0000 //?p=#comment-1718 I have found the answer if you don't like to be treated as cattle, and would like good functionality in a Bluetooth phone. I went to T-Mobile, who has the v600 (not disabled and fully compatible with my Powerbook). I told them my dilemma and that I was locked into a contract with Verizon but would deeply love to get out of it. They told me that they wanted my business (wow! what a concept to want my business!) and what could they do? I told them I would switch in a minute if they could discount the phone enough to offset the $180 cancellation charge with Verizon. Well, they couldn't discount the phone *that* much, but they did offer to take $100 off the phone, and then proceeded to offer me the same plan that I had with Verizon for $20 less per month. Plus I don't have to hack/pay to get high speed internet, IT COMES WITH IT! So in four months I will have paid the cancellation fee, and by the time a year passes, Verizon will have lost over $1,900.00 from me not being a customer. I added it up, ~$120 per month for my bill, and the approx. $450 in equipment that I returned after reading that they could care less about what I want. You don't have to try T-Mobile, I know a lot of carriers in my area are willing to do things like this to help you stick it to Verizon. I have found the answer if you don’t like to be treated as cattle, and would like good functionality in a Bluetooth phone. I went to T-Mobile, who has the v600 (not disabled and fully compatible with my Powerbook). I told them my dilemma and that I was locked into a contract with Verizon but would deeply love to get out of it.

They told me that they wanted my business (wow! what a concept to want my business!) and what could they do? I told them I would switch in a minute if they could discount the phone enough to offset the $180 cancellation charge with Verizon. Well, they couldn’t discount the phone *that* much, but they did offer to take $100 off the phone, and then proceeded to offer me the same plan that I had with Verizon for $20 less per month. Plus I don’t have to hack/pay to get high speed internet, IT COMES WITH IT!

So in four months I will have paid the cancellation fee, and by the time a year passes, Verizon will have lost over $1,900.00 from me not being a customer. I added it up, ~$120 per month for my bill, and the approx. $450 in equipment that I returned after reading that they could care less about what I want.

You don’t have to try T-Mobile, I know a lot of carriers in my area are willing to do things like this to help you stick it to Verizon.

]]> By: Tavares Forby http://www.dcthornton.com/2004/09/04/i-was-right-the-first-time/comment-page-1/#comment-1701 Tavares Forby Tue, 07 Sep 2004 07:51:04 +0000 //?p=#comment-1701 Good info... I will pass this article to my qualcommers at work and get some info from them. www.blackpundit.com Good info… I will pass this article to my qualcommers at work and get some info from them.

http://www.blackpundit.com

]]> By: In Search of Utopia http://www.dcthornton.com/2004/09/04/i-was-right-the-first-time/comment-page-1/#comment-1693 In Search of Utopia Sat, 04 Sep 2004 23:24:21 +0000 //?p=#comment-1693 <strong>And I thought I had it bad with ICE (Costa Rican Phone Company)!</strong> DC continues his documentation of Verizon's arrogance. It looks like my popping chill pills and eating crow on the Motorola V710 issue was in vain. Jonathan Zdziarski spoke with Verizon Wireless’ Brenda Raney and got the official word from VZW... And I thought I had it bad with ICE (Costa Rican Phone Company)!
DC continues his documentation of Verizon’s arrogance. It looks like my popping chill pills and eating crow on the Motorola V710 issue was in vain. Jonathan Zdziarski spoke with Verizon Wireless’ Brenda Raney and got the official word from VZW…

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